a)List and describe the components of a typical supply chain
1-plan,which refers to the over-all strategy of the SCM program including the development of SCM metrics to monitor
2-source,which refers to the suppliers who will provide you with goods and services necessary for you run the business
3-make,or manufacturing component,which refers to the execution of processes needed to produce,test,and package your products or services
4-delivery, which refers to the system for receiving orders from customers, developing a network of warehouses; getting the products to the customers; invoicing customers and receiving payment from them
5-the return, which is the system for processing customer returns and/or supporting customers with problems with the products they received.
b)Define the relationship between decision making and supply chain management
-is the management of the two-way flow of materials, equipment, finances, information, and manpower resources within and among organizations to ensure the efficient and fast delivery of goods and services to the end customer. It involves the oversight of synchronized movement of these logistics from the supplier to the manufacturer, wholesaler, and retailer, until the end-product reaches the consumer.
c)Descibe the four changes resulting from advances in IT that are driving supply chains
visibility- the ability to view all areas up and down the supply chain.Changing supply chain requires a comprehensive strategy buoyed by information technology.
consumer behavior-has changed the way businesses compete.Customer will leave if a company does not continually meet their expectations.They are more demanding because they have information readily available they know exactly what they want and they know when and how they want it.
competition-use advanced mathematical algorithms to improve the flow and efficiency of the supply chain while reducing inventory. SCP depends entirely on information for its accuracy.
speed-these system raise the accurancy between internal users.Another aspect of speed is the company ability to satisfy continually changing customer requirements efficiency accurately and quickly.
d)summarize the best practices for implementing a successful supply chain management system.
-MAKE THE SALE TO SUPPLIER
- not only will the people in the organization need to changes the way they work.,but also the people from each supplier that is added to the network must change.
-WEAN EMPLOYEES OFF TRADITIONAL BUSINESS PRACTICES
- Operation people typical deal with phone call,faxes and order scrawled on paper and will most likely want to keep it that way.
-ENSURE THE SCM SYSTEM SUPPORTS THE ORGANIZATIONAL GOALS
- it is important to select scm software that gives organizations an advantages in the areas most crucial to their business success.
-DEPLOY IN INCREMENTAL PHASES AND MEASURE AND COMMUNICATE SUCCESS
- For instance istead of installing a complete supply chain management system across the company and all supplier at once start by getting it working with a few key supplier.
-BE FUTURE ORIENTED
- the supply chain design must anticipate the future state of the business because scm system likely will last for many more years than originally planned manager need to explore hoe flexible the system will be when changes are required in the future
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