Tuesday 29 January 2013

CHAPTER 5


ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES...


THE CHIEF INFORMATION OFFICER (CIO)

THE CHIEF TECHNOLOGY OFFICER (CTO)

THE CHIEF SECURITY OFFICER (CSO)

THE CHIEF PRIVACY OFFICER (CPO)

THE CHIEF KNOWLEDGE OFFICER (CKO)


Wednesday 16 January 2013

measuring the success of strategic initiatives



EFFICIENCY IT METRICS

Activity and efficiency metrics measure a company's ability to use its resources efficiently. They are sometimes viewed as measures of management effectiveness.
In many companies, important business objectives are sometimes defined and measured in terms of activity and efficiency metrics. Initiatives may be launched specifically to improve inventory turns, for instance, through better inventory management or adopting "just in time" sourcing. Initiatives to sell off expensive assets such as buildings or land may be aimed at improving asset turnover, for example.
Analysts will look especially for trends or changes in these metrics from year to year as indicators of the company's ability to improve financial performance and financial position, or as indicators of specific problems that need management attention
Eight of the most commonly used activity and efficiency metrics are defined, explained, and illustrated below. The examples use data from the sample income statement and balance sheet, also included below.
For a more complete summary of activity and efficiency metrics, along with working spreadsheet examples integrated with source financial statements and a complete range of other financial metrics.

EFFECTIVENESS IT METRICS
 Effectiveness IT metrics measures how IT affects specific aspects of the business world, and a part of the business process. The given aspects include conversion rates, customer satisfaction in addition to sell-through increases. In short, Effectiveness measures how well a company, or business is reaching its objectives, and constantly questions as to whether the right actions being taken to meet the given objectives. An example in real life would be how well customers are treated at the Apple store when purchasing a new Ipod or computer. Also, the performance of the Effectiveness IT Metrics is measured in Benchmarks, so progress can be assessed. Apple being ranked number one in customer service, after taking a number of different surveys, would be considered to be a Benchmark. However, surveys are not just done in fourtune 500 companies, they are also performed at companies that don't make as much of a profit but are just as productive, like a value chain. Thousands and thousands of dollars are spent every year by companies, in order to see how well they are doing, not just internally but externally. When it comes to internally, companies ask all of their employees at all levels to take an in depth survey to make sure the company is doing everything in it's power to make sure they are working well as a company. When it comes to externally, the company asks it's consumers if they could do anything better to meet the customers needs. This can also be done with surveys but can also be performed by a number of different ways. Both surveys are used to see how they can do better, much like the traditional practice of the Japanese business model, Kaizen, constantly seeing how well things can be done.


IF  YOU AS A SELLER IN FACEBOOK,HOW YOU CAN COMMENT ABOUT EFFICIENCY AND EFFECTIVENESS?



Efficiency::every seller should be make the promotion for the item to everyone to know what news item arrival. futhermore,its can attrack the customer to buy our item and always to know what news product the company produce.


effectiveness::to get the effectiveness in sale,the company must be intelligent in IT communication.base on using IT